- #HOW TO FIND SENT MAIL IN OUTLOOK APP HOW TO#
- #HOW TO FIND SENT MAIL IN OUTLOOK APP FREE#
- #HOW TO FIND SENT MAIL IN OUTLOOK APP MAC#
The first option will add the mailbox more for viewing purposes.
#HOW TO FIND SENT MAIL IN OUTLOOK APP HOW TO#
This KB is to distinguish the differences/ advantages of using one way over the other, and then instruct a user how to connect a shared mailbox using either way.
#HOW TO FIND SENT MAIL IN OUTLOOK APP FREE#
Thank you for reading! If you have any further questions about this blog post or any other general questions, feel free to leave a comment below and we’ll be sure to get back to you.There are two ways to add a shared mailbox in Outlook (Duke-supported versions of Outlook). Once you have followed all the steps for the three possible reasons why Outlook isn’t displaying emails that are older than 14 days, then the issue should be resolved. From here ensure that the option for ‘Filter’ is turned off.įinally, from the bottom of the window, select ‘OK’. When the drop down list appears from ‘Current View’, select the option for ‘View Settings’Ī small window will then appear with advanced view settings. Step by step process to check for any filters: This will reset all current view settings to the default settings for inbox and should help to resolve the issue of Outlook not displaying emails that are older than 14 days old.Īfter carrying out these steps the issue persists, follow the steps outlined below to check that no filters have been turned on. When the drop down list appears from ‘Current View’, select the option for ‘Reset View’. Underneath the previous panel, another panel will appear. As you can see from the screenshot above, I have ensured I am inside the inbox folder.įrom the panel at the top, select ‘View’ from the left hand side. Step by step process to reset the view:įor this tutorial, I am still logged into the same example account as before. If the slider was not set at ‘2 weeks’ then please floor the next step to resolve this issue. When you receive a message saying that your account was successfully updated, you may click ‘Done’. Once you have adjusted the slider, click on ‘Next’ at the bottom of the window. Adjust the slider until it displays the duration of your preference. If the slider is set at ‘2 weeks’, this is the reason why Outlook has only been displaying emails newer than 14 days. From the list, click on ‘Account Name & Sync Settings’Ī small window will appear with a slider under the section called ‘Download email for the past:’. When a new window with your account information appears, select ‘Account Settings’ from the button on the left hand side.Ī drop down list will appear from the ‘Account Settings’ button. Step by step process to check and adjust the sync slider:įor the purpose of this tutorial, I will be signing in using an example Outlook account.įrom the left hand side of the panel at the top of the page, click on ‘File’ If you have been experiencing this issue and would like to prevent your inbox from only displaying emails that are newer than 14 days, follow all the step by step guide highlighted below. It is also important to note that the email is not deleted after 14 days of being in a user’s inbox, it is archived and is still accessible if needed. By having this feature on Outlook, it allows you to decide for how long emails are stored in your inbox, Outlook allows the user to be in control of what is displayed in their inbox depending on their own individual needs. While the majority of Outlook users require constant access to previous emails that are older than 14 days old, some users do not. However, this can be a very effective tool for certain types of users depending on their work and how they keep their emails organised. Not displaying emails older than 14 days may seem like quite an unnecessary feature to have on Outlook for many users who experience this problem.
#HOW TO FIND SENT MAIL IN OUTLOOK APP MAC#
Please watch it here on our YouTube channel:Ĭompatible with Windows, Mac OS, and Android. We’ve also created a YouTube video that walks through the steps given here if you’d like a more visual alternative to a blog post. It is important to note that you will need to restart Outlook for these changes to take effect. When the message appears, click on ‘Done’.If the slider is set at ‘2 weeks’, then drag it to however long of a duration you would like.From the drop down list, select ‘Account Name & Sync Settings’.Sign into Outlook using your credentials.This blog post will cover all three of these possibilities. It could be to do with the sync glider settings, you may have a filter applied to your inbox, or it may be that you need to reset the view in your inbox. There may be a number of different reasons why your inbox is only displaying emails newer than 14 days. In this blog post, I will highlight some of the steps you can take to try and solve this issue. This can be quite a big issue if you need to access an important email that was sent over two weeks ago. There have been a number of Outlook users who have been experiencing issues when it comes to accessing emails in their inbox that are older than 14 days old.